Designed improvements for the in-app messaging feature to increase user retention and activation rates by 15%

Conducted user research and usability testing on a redesign of the onboarding process to identify critical painpoints and bounce rates

Created wireframes and high-fidelity prototypes to communicate plausible improvements for the existing mobile user experience to key stakeholders

Advanced a review and approval process to manage the design system in order to reduce communication delays around content changes

Accellerated project delivery times by defining style guide parameters; increasing efficiency of hand-off between cross-functional teammates

Managed design system compliance with ADA-guidelines to increase accessibility and inclusivity for users with visual impairments

Articulated content strategy, style guidelines, and information architecture of a nutrition platform to key stakeholders and teammates

Coordinated design to developer hand-off between product and engineering teams by linking actionable comments to content versioning

Facilitated the integration of a linked-USDS database into the design system, enabling the creation of a more comprehensive and helpful UX

Projects

Springboard capstone project: “What’s wrong with the gig economy?”: A Knowledge-Sharing Content-Creation Platform For Do-It-Yourselfers

Developed wireframes and high-fidelity prototypes to effectively communicate project concepts to present to potential stakeholders

Completed a five-day design sprint exploring solutions to user-experience issues related to dog adoption for users living in cities

Conducted time-sensitive user research and iterated on solutions to improve user experience by streamlining the adoption onboarding process

Education

350+ hours of hands-on course material, with 1:1 expert mentor oversight. Mastered skills in wireframing, interaction design, prototyping, and usability testing as part of a framework focused on user-centered design principles

Two-year intensive program examining the process of artistic production through guidance and critique with faculty, visiting artists, curators, and critics. Synthesized critique feedback into extensive artistic production

Graduated with Distinction + minor in Printmaking and Print Media. Represented the Alberta University of the Arts as the regional winner for Alberta: BMO 1st Art! Invitational Student Art Competition

Toolbox

Content strategy, user interviews, human-centered design, interaction design, heuristic analysis, SaaS, accessibility standards and guidelines, inclusive design, user advocacy, rapid prototyping, design systems, style guides, agile development